Enterprise technology leader · Greater Milwaukee
I bring clarity to complex technology environments, build capable teams, and connect strategy to measurable business value.
Leads global platform strategy, governance, security, service delivery, team development, and responsible AI adoption. Identified initiatives projected to reduce annual operating expenses by about $90,000 and recommendations projected to avoid about $120,000 in costs by the end of 2026.
Led network, telecom, contact center, hosting, cloud, and Microsoft 365 services. Managed an eight-figure operating budget, led multiple teams, delivered annual cost reductions in the high six figures, and strengthened service stability.
Led a product engineering organization, balancing customer needs, roadmap priorities, architecture, partner dependencies, and field readiness across enterprise contact-center products.
Collaboration architecture at CDW; systems, network, and voice engineering at Amcol Systems. B.S. in Business/Managerial Economics, University of Wisconsin–Parkside.