Make complexity understandable.
Establish clear ownership, priorities, and decision paths so teams can focus on the work that matters.

I bring clarity to complex technology environments, build teams that deliver, and turn strategy into measurable business value.
I move comfortably between executive conversations about investment and risk and technical conversations about how the architecture works. The through line is practical: reduce friction, manage risk, and make the results visible.
Establish clear ownership, priorities, and decision paths so teams can focus on the work that matters.
Set clear expectations, develop capability, and give good people space to operate.
Modernization earns its place when it improves service, reduces risk, or creates tangible value.
From infrastructure and architecture to product direction and global workplace strategy.
Leads strategy, governance, and development of the global Microsoft 365 portfolio, supporting employees in more than 70 countries. Current work spans platform health, secure collaboration, team development, and responsible adoption of AI-enabled tools. Identified initiatives projected to reduce annual operating expenses by about $90,000 and recommended platform and licensing changes projected to avoid about $120,000 in costs by the end of 2026.
Led a broad technology portfolio spanning network infrastructure, telecommunications, contact centers, hosting, cloud compute, and Microsoft 365. Managed an eight-figure operating budget and led multiple teams spanning dozens of employees, contractors, and offshore resources. Delivered annual cost reductions in the high six figures while strengthening change management, platform stability, and cross-functional delivery.
Led a product engineering organization in Cisco’s Customer Collaboration Business Unit. Shaped roadmaps, solution architecture, integrations, partner relationships, and field readiness across enterprise contact-center products.
Advanced from senior deployment engineering into practice architecture, evaluating and delivering enterprise collaboration, contact-center, and cloud-integrated solutions.
Managed network, server, disaster-recovery, and unified-communications platforms. Helped establish the processes and controls that enabled ISO 27001 certification on the initial audit.
Education · B.S. in Business/Managerial Economics, University of Wisconsin–Parkside
Three examples of how I connect technical choices, operating discipline, and business needs.
A broad portfolio of network, telecom, cloud, hosting, contact center, and collaboration services carried an eight-figure operating budget.
Paired circuit optimization, licensing reviews, and chargeback audits with stronger change controls and clearer demand and capacity practices.
Delivered annual cost reductions in the high six figures while reducing operational disruption and giving leaders clearer investment trade-offs.
Enterprise contact-center products had to meet customer needs across a changing ecosystem of platforms and partners.
Balanced customer requests and market needs against engineering capacity, technical dependencies, partner commitments, and long-term architecture.
Guided capabilities from requirements and integration design through validation, release readiness, and field adoption.
The Microsoft 365 environment supports employees in more than 70 countries while collaboration and AI capabilities continue to evolve.
Clarify platform strategy and ownership, improve security and tenant health, and coordinate adoption with Security, HR, IT, and business leaders.
Identified initiatives projected to reduce annual operating expenses by about $90,000, plus recommendations projected to avoid about $120,000 in costs by the end of 2026. These remain projections.
I’m focused on responsible enterprise adoption of AI-enabled experiences, including Copilot and ChatGPT. The opportunity is to connect new capability to governance, security, adoption, and the daily work of people across the business.
See which parts of my background may be relevant to a leadership challenge, and where we should ask better questions.